Privacy Policy

1. Introduction

Baha Buddy ("we," "us," or "our") is operated by Novio Group. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Baha Buddy mobile application and website (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Account information: email address and display name when you create an account.
• Travel preferences: destination interests, travel dates, budget ranges, and trip style selections you provide.
• Chat history: conversations with Baha Buddy AI to provide personalized recommendations.
• Trip data: saved itineraries, bookings, and uploaded receipts.
• Usage data: pages visited, features used, and interaction patterns to improve the Service.
• Device information: device type, operating system, and app version for technical support and optimization.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Generate personalized travel recommendations and AI-powered responses.
• Process and display your saved trips and bookings.
• Send service-related notifications (e.g., booking confirmations, account updates).
• Analyze usage trends to enhance features and user experience.

4. Third-Party Services

Baha Buddy integrates with the following third-party services to deliver its features:

• Supabase: authentication, database, and backend infrastructure.
• Anthropic (Claude API): AI-powered chat and travel recommendations.
• Google Places API: location data, place details, and photos.
• Duffel: flight search and booking.
• Stripe: payment processing for premium features and bookings.

Each of these services operates under its own privacy policy. We encourage you to review them.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Chat history and trip data are stored to maintain continuity across sessions. You may request deletion of your data at any time (see Section 7).

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, role-based access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Delete your account and all associated data. When you delete your account, we permanently remove your profile, chat history, trip data, and preferences from our systems.
• Export your trip data in a portable format.

To exercise any of these rights, contact us at support@bahabuddy.com.

8. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Your continued use of the Service after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Novio Group
Email: support@bahabuddy.com